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Team Three Sixty Company Limited

Integrated facility management covering maintenance, cleaning, and operations

We manage day-to-day facility work, from technical maintenance to cleaning and operational services, with a clear site team and regular follow-up. The goal is steady service, clear accountability, and reports available when you need them.

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6
Core services under one scope
1
On-site team with direct supervision
24/7
Ticket follow-up and operations
12
Follow-up reports across the year
Who we serve

Facility management for public entities and large sites

We support organizations that need a reliable contractor for maintenance, cleaning, and day-to-day site operations. Scope, reporting, and follow-up are set around each client's procedures.

  • G
    Government bodies

    Ministries, authorities, and municipalities

    We manage maintenance, cleaning, and operations contracts for government buildings and facilities in line with the RFP scope, required reporting, client requirements, and official follow-up channels.

    Etimad platformO&M contractsPeriodic reporting
  • Q
    Semi-government

    National companies and major projects

    We support sites that require strong discipline in safety and operations, including corporate campuses, industrial facilities, and project accommodation. We work around vendor qualification, HSE requirements, and access permits.

    Vendor qualificationHSE requirementsAccess permits
  • E
    Large enterprises

    Factories, compounds, and office buildings

    We help private facilities bring maintenance, cleaning, and daily services under one contract instead of dealing with multiple vendors. The goal is clear service, predictable cost, and easier follow-up.

    Annual contractClear monthly costTicket follow-up
Contract scope

What is included in your facility management contract?

A good facility management contract is more than staffing. We cover the site team, cleaning and maintenance supplies, equipment, service vehicles, supervision, and ticket tracking, then tailor the details to your site's size and operating needs.

01

On-site operations team

We provide the site manager, supervisors, technicians, cleaners, operators, and reception or hospitality staff when needed. Headcount and roles are set around your site's needs and working hours.

02

Cleaning and maintenance supplies

We supply cleaning materials, chemicals, hygiene and paper products, and routine maintenance consumables. Stock is monitored and replenished before shortages affect the service.

03

Equipment and machinery

We equip the site with the right cleaning machines, electrical and mechanical maintenance tools, and testing equipment for the building systems and space type.

04

Service vehicles and support

We provide maintenance vehicles or material transport support whenever the site requires it, especially for large campuses or multi-building facilities.

05

Daily site supervision

The site supervisor follows cleaning quality, maintenance status, team attendance, and open tickets, while coordinating with your representative to keep service running without disruption.

06

Ticketing and follow-up system

Maintenance requests and operational notes are logged in a clear tracking system, with regular reports showing completed work, pending items, and site team performance.

What we deliver

Facility services that cover daily site needs

We bring the core facility services into one scope: building maintenance, site cleaning, and operational support. The details are set around the building type, number of users, and working hours.

Hard01

Building maintenance

Systems, faults, and planned maintenance

  • HVAC and ventilation maintenance
  • Electrical systems, lighting, and panels
  • Plumbing, water supply, and drainage
  • Light civil works, painting, and repairs
  • Fire and life safety system checks
  • Fault response and technical tickets
Soft02

Cleaning and daily services

A clean, presentable workplace throughout the day

  • Office, corridor, and common-area cleaning
  • Washroom cleaning and touchpoint sanitizing
  • Glass and facade cleaning by schedule
  • Waste collection and disposal-area upkeep
  • Outdoor area and landscape care
  • Reception and hospitality support when needed
Spec03

Specialized operational support

People who help control quality and service delivery

  • Preventive maintenance scheduling and follow-up
  • Site safety requirement follow-up
  • Service quality reviews and recurring issues
  • Control-room operation where available
  • Inspection of critical equipment and devices
  • Operational improvement and waste-reduction ideas
How we work

From contract award to daily site operations

We start with a clear plan for the team, supplies, and equipment, then take over the site and run the service according to the agreed scope. During the contract, we review performance with you and adjust the service when needed.

  1. I30 to 90 days

    Preparing the team and site

    We define the site team, prepare cleaning and maintenance supplies, provide the required equipment, and arrange permits and work schedules before service starts.

  2. IIUp to 30 days

    Site handover and ticket setup

    We review the condition of facilities and systems, organize maintenance and cleaning priorities, and activate ticketing and communication channels with your site representative.

  3. IIIThroughout the contract

    Daily operations

    The site team carries out maintenance, cleaning, and operational work according to schedule, follows up daily tickets, and shares reports showing service status and completed work.

  4. IVOn a regular basis

    Review and improvement

    We review service levels with you and suggest practical improvements based on site feedback and reports. As the contract ends, we arrange renewal or handover without disrupting the service.

Follow-up platform

Every ticket and maintenance request clear from start to close

We use the team360 platform to log tickets, track work orders, and show what has been completed and what is still in progress. Instead of scattered calls and messages, your team has a clear record for every request on site.

  • Log tickets and requests

    Your team can log maintenance requests, cleaning notes, and operational issues from one place, with the location, request type, and time recorded.

  • Track work orders

    Each ticket becomes a clear work order, so you can see whether it has been received, who is handling it, and its status until closure.

  • Alerts when needed

    Important alerts reach you when a new ticket is logged, when an item is overdue, or when a scheduled maintenance visit is approaching.

  • Clear user permissions

    You can define who logs tickets, who follows them up, and who views reports, keeping information organized and appropriate for each role.

  • Regular performance reports

    Reports show response times, ticket closure rates, and the status of maintenance and cleaning work during the period.

  • Site team attendance

    Attendance tracking helps confirm who is on site and supports follow-up on agreed schedules and working hours.

Follow-up accounts are activated at the start of operations based on the contract scope and agreed user permissions.

Governance & compliance

Disciplined operations that protect the site and the client

In facility management contracts, service quality alone is not enough. We organize safety, compliance, site information, and issue handling so the service remains clear and reviewable.

  • 01

    Site safety

    We follow the site's safety instructions, monitor PPE use, and record observations and incidents so they can be addressed before they repeat.

  • 02

    Regulatory requirements

    We maintain workforce files, social insurance, wage protection, and required permits based on the contract and site requirements.

  • 03

    Site information confidentiality

    We handle site information carefully, control access rights, and work under confidentiality agreements when needed.

  • 04

    Risk and downtime handling

    We set procedures for recurring faults and arrange alternatives for key staff and essential materials to reduce service disruption.

  • 05

    Reports and regular reviews

    We document tickets, maintenance work, cleaning and safety observations, and share reports that help you review service levels.

  • 06

    Clear professional conduct

    Our site teams are expected to respect client rules, act professionally on site, and handle any note or violation seriously.

Performance metrics

Clear metrics for service quality follow-up

We agree on metrics that fit the site and contract scope, then review them in regular reports. The goal is to make maintenance, cleaning, and operations quality easy to track, not just promise.

  • 01

    Team setup and service start

    As per launch plan
    Contract start
  • 02

    Preventive maintenance schedule compliance

    95% or higher
    Monthly
  • 03

    Urgent ticket response

    Based on ticket priority
    Daily
  • 04

    Standard ticket closure

    Within agreed time
    Daily
  • 05

    Daily cleaning quality

    As per inspection checklist
    Monthly
  • 06

    Site team attendance

    As per shift schedule
    Daily
  • 07

    Site safety observations

    Closure of open observations
    Monthly
Submission readiness

A qualification file ready for tenders and requests

We keep our qualification file ready in advance, so we submit quickly for government tenders or large-corporate requests without delays in preparing documents.

  • Valid CR with maintenance activity listed
    Available
  • Zakat & tax certificate
    Available
  • GOSI certificate
    Available
  • Valid Saudization certificate
    Available
  • Civil Defense permit for managed sites
    Per site
  • Comprehensive third-party and civil-liability insurance
    Available
  • Equipment and service-vehicle insurance
    Available
  • Bid bond / performance bond on request
    Per tender
  • Past FM/O&M experience file
    Under NDA
  • Etimad platform qualification
    Available
  • Semi-government vendor qualification
    Per entity
  • Written HSE charter
    Available

Any additional documents required by the entity are prepared within 5 business days of the formal request.

Start here

Let's discuss your facility needs and the right service scope

Share your site type, size, and required services, and we'll arrange a short meeting to review your maintenance, cleaning, and operations needs, then suggest a clear scope of work to build on.

Request a meetingContact us
Email[email protected]
PhoneFor enterprise inquiries

We respond within one business day and can sign an NDA before detailed site information is shared when needed.